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General Terms & Conditions

CONFIRMATION

Parklands can hold your booking provisionally for up to one week. After this, a non-refundable deposit is due to confirm your booking otherwise the room will be made available again to hire.

NUMBERS

Provisional numbers are required at the time of booking. We then ask for an update on numbers 2 weeks prior to the event and final numbers no later than 10 days before. The confirmed number agreed at this point will be the amount that you are charged for (unless the numbers increase).

PAYMENT

All deposits are non-refundable. Before your event we will issue you with a pro-forma invoice which is due to be paid 1 week prior to the event. Any additional amounts owing must be settled on the day unless otherwise arranged.

CANCELLATION

For cancellation in less than 24 hours, the full room hire charge is required to be paid. Any deposits paid at the time of booking are non-refundable.

PRICE INCREASE

The club reserves the right to review its prices at any time until 28 days prior to the event.

GUEST CONDUCT

Event organisers are responsible for any damage done to the club by its clients or guests. We may require a £250 cash deposit to cover any breakages which will be refunded after the event. At certain types of events we may ask that stewards are present.

PROMOTIONAL MATERIAL

With permission of the Managing Director or the Conference and Banqueting Manager we will allow certain types of advertising within the club on the proviso the management are given the opportunity to approve the proposed promotional material.

VARIATION OF FACILITIES

The club has the right to change rooms and areas up to 7 days prior to arrival.

Christmas Terms & Conditions

  1. All events with the exception of Christmas Day require a £15.00 deposit per person.
  2. For Christmas Day a £30.00 deposit per person is required.
  3. In the event of a cancellation the £15.00/£30.00 deposit per person is non-refundable.
  4. Forfeited deposits cannot be offset against other payments and provisional bookings can only be held up to one week inless deposit is paid.
  5. Parklands Hotel & Country Club discount card cannot be used on any festive booking.
  6. Customers will be asked to pay the full amount 4 weeks prior to the event. If a cancellation is made after this time it will result in the full amount being non-refundable.
  7. Our party nights run with a minimum of 50 persons.Nights with fewer people could be subject to change.